玛莎百货(Marks and Spencer)在准备重新开放其大部分服装空间时,分享了新的规则和指导方针。

在过去的九个星期里,玛莎百货只经营食品店,但计划在2020年6月15日重新开放其服装部门。

玛莎百货在重开门店之前分享了一些细节,包括如何准备帮助顾客满怀信心地购买适合全家的服装。

这包括关闭替代服务和试衣间。

这是你在逛商店前需要知道的一切。

当顾客到达:一位友好的同事将管理进出所有玛莎百货商店的顾客流,以保持社交距离,因此可能会有很短的队伍。

客户进入时:可用的洗手液和篮子都是金属的,便于定期清洁。

整个商店:商店安全标志和地板标记将清晰可见,以提醒每个人给对方所需的空间,并使其更容易找到产品。

服务方案:M&S团队将暂时关闭所有的近距离接触服务,包括胸罩配件、西装配件和童装鞋类配件。这家零售商已经在其网站上增强了其文胸试穿工具,同事们也将随时提供建议。

咖啡馆关闭:咖啡馆将继续关闭,以坐在,但选定的商店将提供咖啡去与非接触收集。这些咖啡馆自重新开业以来已售出24000多杯咖啡。

快捷支付:所有M&S分店都将安装有机玻璃屏幕和清晰的标牌,鼓励非接触式支付;M&S服装分店将接受新的45英镑限额。

试衣间:试衣间仍将关闭,但目前玛莎百货的退款政策将维持在90天,帮助顾客信心十足地购物。

在线提供:玛莎百货将继续向所有门店提供“点击并收取”服务,每周7天,完全免费。

Amazon Fresh is delivering fresh food, groceries and alcohol. You can put an order in here and new slots are released throughout the day.

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Iceland has free next day delivery on orders over £35 when you shop online, while M&S is also offering food and essential boxes online.

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Tesco is asking shoppers to visit stores where possible, while Sainsbury's is prioritising vulnerable customers.

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You can get £15 off an online supermarket shop by signing up to Topcashback, which is offering £15 in cashback for new members here.

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玛莎百货的零售运营总监安德鲁·沃姆斯利说:“在过去的几个月里,作为玛莎百货团队的一员,我感到无比自豪。

“我们的门店团队在实施必要的社交距离和卫生措施以帮助客户购买我们的食品方面表现出色,我们将把这些经验教训和见解带到服装和家居领域。

“第15届世界杯的准备工作正在有条不紊地进行中——从在收银台安装有机玻璃屏幕,到安装新的指示牌。

“虽然购物给人的感觉可能有所不同,但玛莎百货仍将提供顾客期待的优质服务和专家建议,以及更多补充店内体验的数字解决方案——比如我们的增强型在线文胸试穿工具。”

所有商店还将出售玛莎百货两周前在网上推出的“彩虹大甩卖”(Rainbow sale)商品。

玛莎百货将把所有彩虹销售项目的购买价格(不含增值税)的10%捐给NHS慈善机构。